Privacy Policy

1. Introduction

This Privacy Policy explains how Prime Property ("Platform", "we", "us"), operated by Sahil (Sole Proprietorship), based in Bhopal, Madhya Pradesh, India, collects, uses, stores, and protects your personal information when you use our website and services.

By using the Platform, you consent to the data practices described in this policy. We are committed to transparency and protecting your privacy in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

a) Information You Provide Directly

• Contact Information: Name, phone number, and email address when you submit a buyer request or post a property
• Property Details: Photos, descriptions, pricing, and location of properties you list
• Buyer Preferences: Preferred locality, budget range, and property type when submitting a buyer request
• Account Information: Login credentials when you create an admin account

b) Information Collected Automatically

• Device Information: Browser type, operating system, and device type
• Usage Data: Pages visited, time spent, and interactions with listings
• IP Address: For security and analytics purposes

3. How We Use Your Information

We use your personal information only for the following purposes:

• Facilitating Transactions: Connecting buyers with sellers by sharing relevant contact details
• Property Verification: Contacting property listers to verify listing accuracy
• Platform Improvement: Analysing usage patterns to improve user experience
• Communication: Sending notifications related to your listings or enquiries
• Legal Compliance: Fulfilling legal obligations or responding to lawful requests

4. How We Share Your Information

We take your privacy seriously. Here is how we handle data sharing:

• Buyer-Seller Contact: When you express interest in a property or post a listing, your contact details are shared only with the specific buyer or seller involved in that enquiry. We do not broadcast your information to unrelated parties.
• No Bulk Data Sales: We do not sell, rent, or trade your personal information to third-party marketers, data brokers, or bulk spammers under any circumstances.
• Service Providers: We may share limited data with trusted service providers (e.g., hosting, analytics) who assist in operating the Platform, subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or government authority.

5. Cookies & Tracking

We use cookies for the following purposes:

• Authentication: Keeping you logged in to your admin account
• Preferences: Remembering your saved properties and search preferences
• Analytics: Understanding how users interact with the Platform to improve it

You can control cookie settings through your browser. Disabling cookies may affect certain functionalities of the Platform, such as staying logged in.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

• Secure, encrypted connections (HTTPS) for all data transmission
• Secure database storage with access controls
• Regular review of security practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data and encourage you to take your own precautions.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Property listings may be retained in our archives even after they are removed from the active Platform, for record-keeping and legal compliance purposes.

8. Your Rights

As a user of Prime Property, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data from our systems
• Withdraw Consent: Withdraw your consent for data processing at any time

To exercise any of these rights, please email us at contact@primeproperty.in with the subject line "Data Request". We will respond within 30 days of receiving your request.

9. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh.